Team
Who can sign in to this workspace, and what they can do.
Members
Up to 10 management users. Admins can change settings and publish AI voice; agents can only handle leads.
Mei Lin Goh
OwnerDaniel Soh
ManagerFarah Rahman
Sales agentWei Jie Lim
Sales agentRoles
Two roles in Phase 1. Per-section access (e.g. read-only on Settings) is on the Phase 2 roadmap.
AdminFull access
- Handle leads, send messages
- Edit KB entries and publish
- Edit AI voice and publish
- Invite + remove team members
- Change channels and billing
AgentLeads only
- Handle leads, send messages
- View KB entries (read-only)
- Test the AI in playground
- Cannot publish or invite