Hi Mei, good afternoon.
Today · 3 things need you · 6 awaiting AI · live.
30D
86%
The AI carried 562 of 654 leads solo. 92 reached your team — 38 arrived qualified, 54 needed stepping in.
654leads received1mfirst reply18closed
654received
WHY THE AI HANDED OVER · 92 HANDOFFS
Finished its job
Qualified — ready for human handoff
38
Needed stepping in
Customer asked for a human
29
Customer frustrated
12
Stuck on the same question
6
Conversation too long
3
Out-of-scope question
2
Couldn't answer factually
2
6 Aug18 Aug30 Aug
Time to first AI reply
1mtypical·4mworst case·240 leads
Time from handoff to human touch
6mtypical·2h 14mworst case·60 leads
Time to close (qualified → closed)
4dtypical·11dworst case·18 leads